We had an experience where we had a hail storm and definetely had hail damage but the insurance company we had denied us twice when all other roofs around us in a 2-3 block area were replaced. Andy was a great person to have to guide us through the ordeal and stick with us until the insurance company had to agree that we needed a replacement roof. He was relentless yet, very professional in everything he did. And to finally top it off, the roof looks amazing.